At ZERO MALL INDIA (OPC) Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website www.zeromall.shop or make a purchase through our platform.

1. Information We Collect

We may collect the following types of information from users:

• Full Name

• Phone Number

• Email Address

• Billing and Shipping Address

• Payment Information (processed securely via Razorpay)

• IP address, browser details, and device information (for analytics and fraud prevention)

2. How We Use Your Information

Your information is used only for the following purposes:

• To process and deliver orders

• To send transactional and service-related messages

• To provide customer support

• To prevent fraud and ensure secure transactions

• To improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

We use Razorpay, a PCI-DSS compliant payment gateway, to process all transactions securely. Your payment information is never stored on our servers. All payment details are encrypted and handled securely by Razorpay.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences, store cart information, and analyze site traffic. You can choose to disable cookies through your browser settings.

5. Data Protection

We implement industry-standard security measures such as SSL encryption and limited internal access to protect your personal information from unauthorized access or misuse.

6. Third-Party Services

We may use third-party tools for payment processing, logistics, analytics, or marketing. Each provider follows its own privacy policy and complies with Indian data protection regulations.

7. User Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications by contacting us.

8. Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:
📧 support@zeromall.shop